LEGAL REFERENCE

How 988wins Handles Your Personal Data

At 988wins, we take the privacy of your account information seriously. This policy sets out exactly what data we collect when you use our platform in supported Pakistani...

Data encrypted in transitAccount details protectedPakistani payment privacyNo third-party data salesPolicy updated regularly
988wins How 988wins Handles Your Personal Data

What This Privacy Policy Covers and Why

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have a question about how your data is handled, or wish to exercise your rights under applicable data-protection law, our...

Live Chat Open the live chat window from your account...
Email Support Send your privacy request to our dedicated address...
Help Centre Our help centre carries step-by-step instructions for downloading...
POLICY TRUST SIGNALS

Why You Can Rely on Our Privacy Practices

We have structured our data practices around transparency, local-law compliance in supported regions, and clear accountability so you always know the state of your personal information.

Encrypted Storage

All personal data is stored using industry-standard encryption. Your account credentials and payment identifiers are never held in plain text on any 988wins server.

Limited Data Access

Only team members with a direct operational need can access your account data. Access logs are reviewed regularly and any anomaly triggers an internal security review.

Local Law Alignment

Our data-handling practices are aligned to applicable privacy law in the regions where we operate, including the requirements that apply to Pakistani account holders specifically.

Third-Party Vetting

Every payment processor and technology partner we work with, including JazzCash and Easypaisa integrations, undergoes a privacy review before we share any account-holder data with them.

Regular Policy Review

We revisit this policy at least once per year and after any significant change to our platform or applicable law. We notify account holders by email whenever a material update is made.

Clear Consent Records

When we rely on your consent to process optional data, such as marketing preferences, we keep a dated record of that consent and make it easy for you to withdraw it at any time.

POLICY CONSISTENCY CHECK

How This Policy Aligns Across Our Platform

Our privacy commitments are consistent whether you are using our sportsbook, exploring the lobby, or managing your account details from a mobile device in Pakistan.

01

Sportsbook vs Casino Data

Whether you are placing a bet or spinning a slot reel, the same data-collection rules apply. We do not treat sportsbook and casino activity differently for privacy purposes.

02

Mobile vs Desktop Sessions

Data collected during a mobile session is handled identically to a desktop session. Your device type does not change what we store or how long we keep it.

03

JazzCash vs Easypaisa Deposits

Both JazzCash and Easypaisa transactions are governed by the same data-sharing terms. The processor receives only the minimum data needed to complete your payment.

04

New vs Returning Accounts

A returning account holder's data is subject to the same rights as a new one. The length of time you have been with us does not reduce your right to access or delete your data.

05

Withdrawal vs Deposit Records

Records of withdrawals and deposits are kept for the same period and under the same access controls. Neither transaction type receives preferential or reduced privacy protection.

06

Live Chat vs Email Contacts

Privacy requests submitted by live chat and by email are given equal priority. Our team logs and tracks both channels so no request is lost between handoffs.

07

Pakistan vs Other Supported Regions

Pakistani account holders receive the same data rights as account holders in any other supported region. No market receives a reduced standard of privacy protection.

Privacy Controls Built Into Your Account

Your account dashboard puts key privacy controls in one place so you can review what data we hold and manage your communication preferences without waiting for...

Data Download

Request a full export of the personal data tied to your account directly from the dashboard. We process downloads within 30 days and deliver them to your registered email address.

Contact Preferences

Choose which account-related communications you receive from us. You can opt out of promotional emails at any time without affecting essential account and transaction notifications.

Session History

View a log of recent login sessions tied to your account, including device type and approximate location, so you can spot any access you do not recognise and alert our team.

Password and Security

Update your account password and two-factor authentication settings at any time. Stronger authentication means fewer third-party verification steps during withdrawal processing.

Linked Payment Methods

See which payment methods — JazzCash, Easypaisa, SadaPay or Raast — are saved against your account and remove any you no longer wish to keep on file in seconds.

Account Closure

If you decide to close your account, we will delete your personal data in line with our retention schedule, retaining only what applicable law requires us to keep for a defined period.

Frequently Asked Questions About Your Privacy

We collect your name, email address, phone number, and the payment method details needed to process JazzCash, Easypaisa, SadaPay or Raast transactions. We also log session activity to keep your account secure.

We share data only with the payment processors you use and the technology partners who help us run the platform. Each partner is vetted and receives only the minimum data necessary for their specific function.

We keep your account data for as long as your account is active and for a defined period after closure as required by applicable law. You can request deletion of non-mandatory data at any time via support.

Yes. Submit a data-access request through live chat or email and we will compile a full export of your stored personal data within 30 days, delivered to your registered email address.

Payment identifiers are encrypted in storage and in transit. We share only the transaction-specific details required by JazzCash or Easypaisa to process your payment and never retain full card or wallet credentials.

We begin the deletion process immediately on account closure. Data we are legally required to retain is kept for the minimum period the law specifies, after which it is permanently removed from our systems.

We send an email notification to your registered address whenever we make a material change to this policy. The updated version is also published on this page with a clear note of what changed and when.